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Mako Security Report Card & Customer Reviews

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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 06, 2008

The product does not fit my hand and requires an awkward hold in order to activate, and it will not depress the on/off switch of the light to which it is attached enough to click into permanent "on." It will only go as far as momentary "on." The storage compartment is too difficult to access. I was happier with the previous unit of... More
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Apr 06, 2008

I was never informed that the item I ordered was on back ordered until did an order status inquiry. It would have been nice if they would had not waited a full week to let me know that this item had not even been shipped out and that it was back-ordered. I also asked if at least, they would expedite the shipping process by using a different shipping... More
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Mar 17, 2008

i was not sure of the estimated delivery time. i received an e-mail asking me to confirm delivery before i had received the item. upon contacting customer support, i was promptly informed that tracking information showed that my order was 2 days out. it arrived 2 days later. and i am very pleased with the quality and fit of the "potato" grip... More
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