Rate This Page

TeaCuppa.com - Gourmet Tea Store Report Card & Customer Reviews

Ratings Report Card*

TeaCuppa.com - Gourmet Tea Store TeaCuppa.com - Gourmet Tea Store

Rated by
250 customers
since 2006
  • Overall Rating: 8.1Overall Rating
  • Would Shop Here Again: 8.2Would Shop Here Again
  • On Time Delivery: 8.1On Time Delivery
  • Customer Support: 8.8Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 84%
Neutral — — —
Negative — — 16%
Write a Review
*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 29, 2008

fast shipping great products best deals.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Jul 25, 2008

Two of the Chinese teas smelled of mildew when I received them.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 8.0 Customer Support
See all ratings

by Online Shopper, Jul 17, 2008

I have just had a cup of leechie tea and was pleasantly surprised
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
1 out of 1 people found this review helpful.

Did you find this review helpful?

Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 12, 2008

Some years ago I traveled throughout the Orient and the Jasmine Tea was a favorite memory for me. I like to relive my travels with memory foods or drinks. That is what this did for me.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Jul 09, 2008

I've ordered blooming flower tea set (supposed to be a collection of several different flowers) and they sent me bachelor's button blooming flower instead.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 03, 2008

I could not understand DHL's delivery. Why they did not deliver my tea package to my post office box but the next door of "grocery store"? For this unconvicing and irresponsible delivery of DHL, I found and took my tea today. DHL just drop it off last friday to the grocery store! As you know TeaCuppa, my shiping address is P.O. Box 30025, not... More
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, Jun 09, 2008

I was very surprised to see that the package came from Hong Kong and my friends now what to order as well. I am moving and will be hosting a small tea party with my "Smiling in the spring time breeze carnation, green tea" Thank you! Satified customer
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, Jun 05, 2008

Great products.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
1 out of 1 people found this review helpful.

Did you find this review helpful?

Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 5.0 Customer Support
See all ratings

by Online Shopper, Jun 02, 2008

The order came registered mail this time (never happened), which meant that I had to take time off work to go retrieve it from the post office. Because it was shipped from Germany (why?), I had to verify my address and show ID! Not sure that I want to go through this for tea bags (even though it is good tea).
Would you like to respond?
If you wrote the original review, you may respond to the store's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

TeaCuppa.com - Gourmet Tea Store has posted a response to this review. Read full review
Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, May 23, 2008

i don't understand why i had to go to the post office to sign for tea. very inconvient.
Would you like to respond?
If you wrote the original review, you may respond to the store's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

TeaCuppa.com - Gourmet Tea Store has posted a response to this review. Read full review
 
Shop for in