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TeaCuppa Gourmet Tea Store Report Card & Customer Reviews

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TeaCuppa Gourmet Tea Store TeaCuppa Gourmet Tea Store Not Yet Rated. Why?
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 18, 2009

I sent TeaCuppa several emails, never received a response.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Oct 13, 2009

There were some glicthes inthe delivery process and the product descriptions could stand some improving other than that I would order again.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 02, 2009

I did not recieve my order. Bill Lancaster 512-426-3029
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 25, 2009

I did not got my product, at least got a refund, their mail system do not work, the message on their webpage are not answered, so how do they expect to contact customers if they do not have the right tools/people to do it?
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Sep 23, 2009

Product was dispatched promptly but not arrived after 1 month so contacted Fedex in the UK. They traced it in Malaysia & said consignment note had become separated from the package, but they had managed to join them together & send the package to the UK
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 11, 2009

i must admit i thought i ordered two large bags of my special tea but must have not pressed the right button . very annoying. instead i got two 50 gram bags along with my 1lb bag. i will check next time...
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Aug 06, 2009

can you check my order for me? i ordered pink rose and pu r tea but only the pink rose is what i wanted, i dont know what the another tea
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 27, 2009

I wish I had better instructions on closing and using the bag
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 23, 2009

Your website states 2-3 days for express delivery. When I received confirmation of my purchase, which was a gift sent to another party, the confirmation stated the express delivery time as 3-5 days. Therefore the gift did not arrive when I expected.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 15, 2009

none
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