Rate This Page

ffemax.com Report Card & Customer Reviews

Ratings Report Card*

ffemax.com ffemax.com

Rated by
100 customers
since 2006
  • Overall Rating: 7.7Overall Rating
  • Would Shop Here Again: 7.9Would Shop Here Again
  • On Time Delivery: 7.3On Time Delivery
  • Customer Support: 8.0Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 67% 86% 77%
Neutral — — 5%
Negative 33% 14% 18%
Write a Review
*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
See all ratings

by Online Shopper, Oct 04, 2008

the shelf in the fridge was totally broken , galss everywhere. Also, large scratched area on the inside of the fridge. I called and was referred to Claims, left a message but didn't hear back.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 1 people found this review helpful.

Did you find this review helpful?

Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Sep 30, 2008

Product arrived on time and in good condition. Time to ship was a bit slow, but the price was right (free!).
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Sep 19, 2008

My shopping experience with ffemax.com was entirely a pleasant one. The item(s) I ordered arrived in good time, in excellent condition and exactly as ordered.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 5.0 Customer Support
See all ratings

by Online Shopper, Aug 15, 2008

Wrong information on availability of products, no return phone calls on issues as requested, and initial missed target date by ~3 weeks. When I actually talked with someone about the tardiness of the purchase they where very nice and told me they would get back with me on info requested but they never did.
Would you like to respond?
If you wrote the original review, you may respond to the store's comments.
3 out of 3 people found this review helpful.

Did you find this review helpful?

ffemax.com has posted a response to this review. Read full review
Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 5.0 Customer Support
See all ratings

by Online Shopper, Aug 06, 2008

I was very dissappointed about delivery of the item i ordered from you. I waited seven working days and contacted customer service by phone about the lateness of delivery and discovered that it had not been shipped although, it had been in the warehouse all along. I then waited another five working days before it arrived. When i opened the box i found... More
Would you like to respond?
If you wrote the original review, you may respond to the store's comments.
2 out of 2 people found this review helpful.

Did you find this review helpful?

ffemax.com has posted a response to this review. Read full review
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Aug 04, 2008

Ron was a great help. He went above and beyond. Thank you!
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 4.0 Customer Support
See all ratings

by Online Shopper, Jul 30, 2008

the on-line chat should be eliminate, it is only irrating when you are on line for 1/2 and still get no one. The cook top was late even after repeated calls to have someone follow up on it. DHL was quick but don't understand why it takes a warehouse a week to put it on a truck. You send an automatic questionaire in 10 days when you know it has not arrived... More
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 26, 2008

Super customer service. They told me exactly what parts I needed to do my project. Could not ask for better transaction.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 03, 2008

Great Customer Service. The item I ordered was backordered from the factory. I received an email, called the customer service and my CC was credited with the time stated.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Jul 02, 2008

Do yoou sell instant hot water heaters--looking for Paloma PH24MDN
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

  1  |  2  
Shop for in