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Energy Federation Report Card & Customer Reviews

Ratings Report Card*

Energy Federation Energy Federation

Rated by
2,500 customers
since 2006
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.7Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 93% 94%
Neutral — — 4%
Negative — 7% 2%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 01, 2008

I am very satisfied with the product, which is an energy saving bulb extention adopter to floor lamp and is not available anywhere at wholesellers. I am also very satisfied with the prompt shipping after the order. I will definitely recommend to my friends and coworkers.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 24, 2008

I havent received them yet!!!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 24, 2008

I already responded to an earlier survey several days ago.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 18, 2008

Highly satisfied, No comments
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 03, 2008

The nozzle for the kitchen sink did not fit.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 29, 2008

Very easy to do business with.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 27, 2008

Great company to deal with. Did have one damaged item which has not been addressed yet but it is because of the weekend. I have already recommended EFI to friends.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 27, 2008

Fast delivery of item. Best price without coupon even better with coupon. Damper door sticks sometimes is only negative.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 26, 2008

Some confusion on my part - I seem to have two customer numbers (one via phone orders the other on-line). I asked if these could be merged. Still no response from EFI
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 25, 2008

It did take a little longer to get the item than I expected, but I feel that this may be because of the shipper. I have experienced slower transit times from both UPS and FedEx in the last few months. Tis may be because they are waiting longer so that the trucks are no longer making runs with partial loads
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