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myStethoscope.com Report Card & Customer Reviews

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*Ratings are for the past 90 days only.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Sep 20, 2009

It went great! I love my new stethoscope, and it was delivered very fast!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 10, 2009

I ordered this stethoscope as a graduation gift for my niece. She was thrilled with it, especially the color (purple) and the fact it was personalized.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 09, 2009

Two complaints. Placed order Saturday & item did not ship until the following Friday! VERY long processing time! Engraving spelling was correct, placement was just not exactly as I wanted. Knew engraving was a risk.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 07, 2009

I needed the stethoscope in 2 days; I paid to get it in 2 days; I did not get it in 2 days, rather, it arrived in 4 days while I was already gone on my medical mission without a stethoscope.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 04, 2009

The order took a week to process. When we called customer service, we could not talk to a representative. So we tried calling the order number, and they did not provide any help. We then sent an email to myStethoscope.com and never received a response.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 27, 2009

ordered 7-14-2009.Item due by 7-21. Called cust.serv.7-22.No info provided.Paid for 4-5 day shipping. Finally rec'd 7-27. My shipping fee should be refunded. Very poor service
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 24, 2009

I was completely frustrated with the telephone contact information. It was not possible to speak with the actual organization. The live chat never did work over a period of more than a week.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 16, 2009

keep up the good work...
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 09, 2009

GREAT!
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, May 07, 2009

After 2 phone calls and an email I STILL haven't had any response yet as to why I only received 2 out of the 3 items ordered.Billed for 3 items, but only received 2.
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