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B.B. Crafts Inc Report Card & Customer Reviews

Ratings Report Card*

B.B. Crafts Inc B.B. Crafts Inc

Rated by
1,000 customers
since 2006
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 91%
Neutral — — 2%
Negative — — 7%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 10, 2008

I was very please with the service and the notification regarding shipping. Something more places could learn. I only wish there were more choices for ribbon prints.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 21, 2008

I am extremely happy with my order except for the 3/8" black/white dot grosgrain. It looks as if the black has faded on the white and it also leaves black on my hands as I curl it for korker bows.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 18, 2008

Good work.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Sep 12, 2008

The only problem i had with my order was that it was placed online on Saturday and it wasnt shipped until late Mionday. So I paid for 3 day with UPS and I thought it should have gone out on monday early and would have been to me by Wed.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 02, 2008

Very prompt delivery and great selections
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 31, 2008

Still waiting on you to receive returned items, I do not expect to pay a restocking fee. Your pictures on your website versus what is available is very deceiving. I live in AL and waited a WEEK to receive product, only for it to not be what I was looking at. VERY DISAPPOINTED customer.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 29, 2008

Although I have not had the opportunity to work with all of my order yet, one roll had some of the ribbon taped together which did not allow me to use it as I needed to (I need certain yardage to create my product - mint - satin stripe organza - one roll) and the light toffee "two tone organza" roll only contained 8.5 yards and was not 1/5... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 27, 2008

The ribbon I ordered was absolutely beautiful and of a very good quality. I would recommend to anyone
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 23, 2008

I enjoyed my purchase!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 21, 2008

The product was good quality, and the delivery was very quick.
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