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B.B. Crafts Inc Report Card & Customer Reviews

Ratings Report Card*

B.B. Crafts Inc B.B. Crafts Inc

Rated by
2,500 customers
since 2006
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 91% 90%
Neutral — 2% 4%
Negative — 7% 6%
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*Ratings are for the past 90 days only.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 18, 2009

Once again BB Crafts has exceeded our expectations for service and value.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 17, 2009

THANK YOU FOR LETTING ME PURCHASE MY ITEMS AT THIS WONDERFUL COST. i SEW FOR MANY CHILDREN AND GO THROUGH LARGE AMOUNTS OF RIBBONS. THANKS DONA CHESSER
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 15, 2009

I like the quality of your ribbon and everything I order arrives timely. The prices are fantastic as well.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 14, 2009

Quality was good and delivery time great.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 12, 2009

Loved the ring pillow, but felt the inside of the wedding register book, the printed pages, were of a sub-standard nature; looked cheap and was a let down. I would recommend the ring pillow, but not the wedding guest register book.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 12, 2009

update your website so its more appealing
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 11, 2009

I paid extra money to have shipped within 5 days and it took almost two weeks to receive. I wanted it to decorate for our local Firefighters Ball, but the function was over before I received the product. I will shop with BB Crafts again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 11, 2009

I am very pleased with my purchase. I just wish B.B. Crafts offered more selection of the floral mesh I ordered. I have seen plaids and stripes at other places, but they aren't offered on this site.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 10, 2009

I have had very good service from your company and I am so glad I found you.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 08, 2009

Shipping charges are way too high. I ship on a regular basis and don't charge near what you do. I know things are high but not that high.
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