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M&J TRIMMING Report Card & Customer Reviews

Ratings Report Card*

M&J TRIMMING M&J TRIMMING

Rated by
5,000 customers
since 2006
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 95% 90%
Neutral — — 3%
Negative — 5% 7%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 06, 2010

This is only my second time to purchase from them, but both times I have been more than happy with their products- superior to others I have purchased, and their turn around times.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Feb 06, 2010

I did not recieve all my iteams, one of them is back order. I tried to get my coupon code for my 15% off for first time buyer and tried conecting with customer service and got no where. But other iteams were shipped right away.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Feb 03, 2010

The colors on internet were completely different from what I recieved. I can still use the products, but was disappointed about colors. I now don't know how to order colors.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 30, 2010

Great to work with.Beautiful products to work with.Love this store..
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jan 27, 2010

Thank you again for providing quality products.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jan 27, 2010

I am very happy with the service and quality of product.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jan 27, 2010

very good
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 23, 2010

Fabulous velvet ribbon, fast shipping, and great to deal with! I'll be back soon!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 23, 2010

Well done.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jan 13, 2010

I first tried to get answers to my questions via e-mail. And my mail came back to me. (therefore unsatisfactory on that method of contact). I eventually called M&J directly via telephone, and received Excellent explanation/service. Togther =50% rating
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