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The WEBstaurant Store Report Card & Customer Reviews

Ratings Report Card*

The WEBstaurant Store The WEBstaurant Store

Rated by
10,000 customers
since 2006
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.8Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 93% 93%
Neutral — 4% 4%
Negative 4% 3% 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 29, 2009

I love the soup bowls I ordered - they match the ones I already had perfectly!!! I had given up on ever finding them since I couldn't locate them in any store in Houston.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 29, 2009

Very pleased with the experience.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Jun 26, 2009

When I ordered, order was confirmed, then for days said processing.Response to why did not come until it was going to be late. The menu tents were filthy and it took some time to clean them. I tried everything to get the label off them without success.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jun 26, 2009

I want to talkto some one so I can get the order straigtened out. Whatis your phone number?
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 25, 2009

I was very happy with my purchase. The items delivered on time & were at a reasonable price. I would recommend them to anyone looking for similar products.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 24, 2009

Very efficient service and delivcery. I thought the size would be a bit larger in terms of liquid held but I like the mugs. Shipping seemed high.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jun 24, 2009

have phone number easier to find in plain bold writing. hard to find.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 24, 2009

I was very happy to have found your products.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jun 23, 2009

Ideal for my needs. Thank you.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 23, 2009

very good service and on time delivery as promised
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