Rate This Page

The WEBstaurant Store Report Card & Customer Reviews

Ratings Report Card*

The WEBstaurant Store The WEBstaurant Store

Rated by
10,000 customers
since 2006
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.9Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 88% 95% 95%
Neutral 4% 2% 2%
Negative 8% 3% 3%
Write a Review
*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 4.0 Customer Support
See all ratings

by Online Shopper, Nov 25, 2009

Item did not have the correct parts. Because the item shpd from the mfr, WEBstaurant had little quality control in place to prevent this from happening or being able to provide a quick resolution.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Nov 24, 2009

Great store Great prices
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 21, 2009

It was a good experience to buy from The Webstaurant. The product quality and the prices are the best. Thanks for your support.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Nov 20, 2009

part of my shipment came broken; I contacted online help & was courteously & professionally helped immediately. The replacement product came incredibly quickly, as did the original order. Very satisfied, and would highly recommend. Superior experience!
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 6.0 Customer Support
See all ratings

by Online Shopper, Nov 19, 2009

I thought that this order had been rezolved and cancelled. Please advise if my thinking is incorrect.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, Nov 17, 2009

I was impressed with the fast delivery and the notification that one part would be shipped later. Everything happened as I was informed. Very smooth and nice to deal with.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 17, 2009

Nicely handled.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 17, 2009

The products are of good quality and everything arrived as expected but, I believe the shipping charge was more than it should have been.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 7.0 Customer Support
See all ratings

by Online Shopper, Nov 16, 2009

Didn't know in time that 1/2 of my order wasn't coming, so I had to scramble to get the product that I need else where.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Nov 16, 2009

was wondering if you had a catalog with all of your items in it that we could look at and order from.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

  1  |  2  |  3  |  4  |  5  |  …  

Top Selling Products from The WEBstaurant Store

Stolzle Exquisit 17 oz. Shiraz Wine Glass

Set a new standard for impeccable quality in your restaurant, hotel, or bar with the Stolzle Exquisit 17 oz. shiraz wine glass Made of 100% lead free crystal, Stolzle glassware provides higher clarity and brilliance than glassware that contains lead

$229.00

Stolzle Exquisit 22 oz. Cabernet / Bordeaux Wine Glass

Set a new standard for impeccable quality in your restaurant, hotel, or bar with the Stolzle Exquisit 22 oz. cabernet / bordeaux wine glass Made of 100% lead free crystal, Stolzle glassware provides higher clarity and brilliance than glassware that

$32.49

Cardinal Arcoroc 06959 Super Balloon 13 oz. Wine Glass 24/CS

Sold by the case from Cardinal. 2 dozen per case. buDimensions/b/u Height 6 1/2 Top Diameter 3 1/8 Bottom Diameter 3 1/16 Maximum Diameter 3 11/16

$84.00

Anchor Hocking 96579 9 oz. Carmona AllPurpose Wine Glass 12 / CS

When serving white or red wine, try this Anchor Hocking 96579 9 oz. Carmona AllPurpose wine glass. Its fully tempered design makes it shatterresistant, making it the perfect choice for your busy winery, restaurant, hotel, or catered event. This Anchor

$29.99

Carlisle GW7008 36 Clear Acrylic Grand Stemware Centerpiece White Wine Glass

These Carlisle GW7008 36 clear acrylic white wine glasses are the perfect attentiongetters at your restaurant or catered event. These oversized stemware pieces can be used as centerpieces, or for appetizers, floral arrangements, or tableside wine

$129.00

Stolzle Exquisit 17 oz. Shiraz Wine Glass

Set a new standard for impeccable quality in your restaurant, hotel, or bar with the Stolzle Exquisit 17 oz. shiraz wine glass Made of 100% lead free crystal, Stolzle glassware provides higher clarity and brilliance than glassware that contains lead

$32.49

Shop for in