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AllHeart.com Report Card & Customer Reviews

Ratings Report Card*

AllHeart.com AllHeart.com

Rated by
125,000 customers
since 2006
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.3On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 85% 84% 85%
Neutral 6% 6% 6%
Negative 9% 10% 9%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 19, 2009

did not have the pair i ordered. sent me the top but not the pants now i have to look for a pants that matches the top.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 19, 2009

I tried for 15 min to describe my problem and it kept saying 'more than 255 characters'. you need to allow more space. When you do that, I'll tell you my problem!
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 19, 2009

Email was never answered in regard to question about when item would be available. Settled for another model - ok.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Nov 19, 2009

i ordered my clogs on the 12th and still not have recieved them. when am i going to get them? please call me on my cell. 361-510-9895.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 18, 2009

change your survey when you ask did you received your items yes but not on time
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 18, 2009

if items are going to be out of stock or not shipped, it would be nice if allheart would contact me before to see if there is anything else I would like to exchange in its place or if I still would like the order.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 18, 2009

I ordered a gift card for my sister's B-day 2 days before her B-day. 2 weeks after I remembered that I purchased a $200 gift card, I called Allheart and advised you that I never received the gift card. Then & only then did I receive the code.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 18, 2009

The only problem I encountered was when I tried to track my order. It did not seem to recognize my order number.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 18, 2009

Size slightly larger that expected, I normally order Medium which will fit 6 1/2 to 7. Your medium fits like size 8. Overall..I'm satisified with my clogs.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 18, 2009

SANDY
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