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Beanilla Trading Co. Report Card & Customer Reviews

Ratings Report Card*

Beanilla Trading Co. Beanilla Trading Co.

Rated by
250 customers
since 2006
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 91% 97%
Neutral — — —
Negative — 9% 3%
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*Ratings are for the past 90 days only.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 29, 2008

First time I have ordered from Beanilla Trading Co. Have not used product yet so could not comment on product quality in survey. Thought 9 days was quite a bit long to wait for the product but of course I did not put a priority on it.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 22, 2008

Thanks for processing my order so quickly. I am making homemade vanilla extract for part of my Christmas basket.And needed shipment right away.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 21, 2008

The beans were a lot smaller that I had thought. I was rather shocked because they were so thin and short. Other than that the beans are fine.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 13, 2008

I have not opened the vanilla beans yet. I was waiting until the last of October since I was going to make vanilla extract for Christmas stocking stuffers.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 13, 2008

I wish there had been instructions on how to care for the vanilla bean since I didn't use the entire product right away.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Aug 24, 2008

I'm still not thrilled with the shipping rates
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 21, 2008

Got waht I wanted - thanks
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 20, 2008

I really appreciated the reasonable shipping rates.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 11, 2008

nice friendly easy to navigate web site.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 10, 2008

Excellent vanilla beans!!!! So glad I found this store. Great prices, great service, great product.
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