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The Glen-L Online Boatbuilder Store Report Card & Customer Reviews

Ratings Report Card*

The Glen-L Online Boatbuilder Store The Glen-L Online Boatbuilder Store

Rated by
1,000 customers
since 2006
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 97% 96%
Neutral — 3% 2%
Negative — — 2%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 30, 2008

Another pleasant experience with Glen L. Forth set of plans I've purchased from them.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 22, 2008

Great Folks - for the past twenty years I have ordered!!!
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 14, 2008

I would have expected more detailed information in the study plans
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Sep 02, 2008

The study plans really were pictures of building steps that are pretty standard steps. The study plans were disappointing as I expected more drawings on rigging etc.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 01, 2008

It is always a pleasure to do business with Glen-L. I understood the problem with the delay of my order. Since I also am a self employed business man I know how small problems can cause delays. Becaue of this it was easy to contact Gayle with a question that gave her insight to my problem, making to easier for her to rectify the shipping delay.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Aug 31, 2008

When i recieved the epoxy, the can was badly dented, box was ok , luckly the can was not leaking. packing looked ok
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 31, 2008

I did not here from Glen L that they recieved this order. It left me wondering I they got it or not. On both of the other purchases I made an e-mail was sent acknowledging the order, but not this one... And it was the more important one...
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 30, 2008

Great Video.....u have me convinced I can produce a quality boat
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 26, 2008

Thanks, Looking forward to building the Zip with my son. Thanks for the great website too. -Martin
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 24, 2008

plans arrived after only 4 days, that was impressive , well packaged,I am impressed. can you come and build it for me
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