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oneida.com Report Card & Customer Reviews

Ratings Report Card*

oneida.com oneida.com

Rated by
25,000 customers
since 2006
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 95% 95%
Neutral 2% 2% 2%
Negative 3% 3% 3%
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Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 18, 2009

In 8 forks I was one short, they said it would be shipped out. So for I havn't received the one fork
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 18, 2009

Great product & service. Excellent!
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 17, 2009

Never received my order. Still waiting.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 17, 2009

We were looking for a silverware chest that had a drawer and could not find one until we looked for one from Oneida and "bingo" they had just what we had been looking for and it is beautiful. Thank you.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 17, 2009

I shopped other sites and Oneida had the best price and coupons to buy this product with...thank you!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 17, 2009

It was good that they suggested another pattern very close to my pattern so I got the silverware in time for Thanksgiving.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 16, 2009

I think the product was made cheaply. I expected it to be a better quality and sturdier.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 16, 2009

I received only half of my order.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 16, 2009

The ease and selection at a great price made it simple to shop from home. We have used our grandparents set for years and needed to replace some lost pieces.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 15, 2009

The American Harmony 3 Pc serving set are different size. This is from 5 years ago. The teaspoon was fine. The 3 Pc set is small then my first set.
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