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Par Pool & Spa Report Card & Customer Reviews

Ratings Report Card*

Par Pool & Spa Par Pool & Spa

Rated by
1,000 customers
since 2006
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.2Would Shop Here Again
  • On Time Delivery: 8.2On Time Delivery
  • Customer Support: 7.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 89% 80%
Neutral — — —
Negative — 11% 20%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Oct 13, 2009

My explanation of my poor experience with this company far exceeds your limit of 255 characters. If you would like to hear about my experience, let me know where to send an email, or feel free to call me at 317-730-6271.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 23, 2009

everything was excellent
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 09, 2009

I was informed one item, the head brushes were no longer in stock and have yet to receive refund on my credit card.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Sep 08, 2009

I ordered on line 8/29/09 and still have not rec'd my item. 9/9/09. I called today and it had not even shipped yet. Very disappointed that it is taking this long and it has not shipped.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 26, 2009

Cut it withy the surveys. I don't have time. You did a good job and thats it. It isn't rocket sience you performed.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 20, 2009

I needed my umbrella for a party on 8/16. I contacted your customer service and they got the umbrella shiped in time for my party. I had the same umbrella for 7 years and I was happy to find it again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 20, 2009

Very helpful.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 12, 2009

I purchased a child swim trainer from Par Pool & Spa, as I could not find one around my area. It is exactly the same as one that I bought one year ago for one grandchild. She, at age 3, goes all over the pool with it.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 03, 2009

I ordered the umbrella on 6-24-09 and did nt receive it until 7-29-09!! I called Par Pool & Spa and was told that I had to call the distributor about where it was!!! I bought the umbrella from Par Pool--THEY should have called and kept me informed.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 03, 2009

Easy order processing and quick delivery. Product was received in excellent condition and exactly what I ordered.
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