Surveillance-video.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.7


Over 500 customers have rated this store since 2006
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8 On Time Delivery: 8.8 Customer Support: 8.8 Product Met Expectations: 8.9
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 100% 100% 91%
Icon: NeutralNeutral 3%
Icon: NegativeNegative 6%
*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Surveillance-video.com

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 6.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Sep 27, 2008
They sent more items than I ordered. I am presently in the process of contacting them to return the extra items.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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2 out of 2 people found this review helpful. Online Shopper
Aug 30, 2008
Box arrived with no visable damage. Opened it and inspected the vcr I purchased but have not set it up as of now. Too busy preparing for Hurricane Gustav plus I need an adapter cable for my tv monitor. The description said it had rca and bnc connectors but the video out is bnc only. If you had a view of the back or listed the connectors correctly, I would have purchased the cables I needed along with the vcr. Depending on how bad this storm hits the area, I may not have the cables I need for several days or weeks. (more)

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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 30, 2008
Camera was received but not needed as we moved my mother out of the nursing home and into our home. Camera has not been unboxed. How do I return it and get money back? Thanks. gsammis@aol.com

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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 26, 2008
Thank u for the good job.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 24, 2008
This company is awsome I will recomend them to anyone!!!!!!!

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 19, 2008
A simple diagram on how to hook everything up would be helpful.

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 18, 2008
N/C

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Aug 07, 2008
My thanks to Karen Bruno for helpling me with my order

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 30, 2008
i thought it was all new product, but we received 2 new cameras and 1 refurbished camera which did not have all the parts enclosed

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 27, 2008
All items except 1 arrived on time in great condition. I sent an e-mail to customer support re: the 1 item left out and I am Highly confident they shall address it without delay. I enjoy doing business with Surveillance-video.com and will not change my comittment to such a professional orginization (more)

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