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Fommy.com Report Card & Customer Reviews

Ratings Report Card*

Fommy.com Fommy.com

Rated by
2,500 customers
since 2006
  • Overall Rating: 7.4Overall Rating
  • Would Shop Here Again: 7.5Would Shop Here Again
  • On Time Delivery: 7.2On Time Delivery
  • Customer Support: 7.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 56% 69% 70%
Neutral 22% 8% 6%
Negative 22% 23% 24%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Feb 07, 2010

Fommy.com was the one vendor to "advertise" the availablity of the items I wanted. I think that the shipping date has slipped twice since my order date of 01JAN10.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Feb 04, 2010

N/A
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Jan 31, 2010

I did not receive both items I ordered and there was no feedback on the delay.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 31, 2010

I picked Fommy because there web site said they had accessories for the HTC Eris Droid phone (relatively new on market).the belt case was ripped bad seamthe charger did not charge and the emergency battery power supply connection was not compatable
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jan 31, 2010

It is Jan 31, and I have not recieved my order and I am unable to track the item, I called Fommy and was told I would recieve it within a couple of days that was on Monday Jan 25th. It was shipped on Jan 18, 14 days ago, in this day in age, "unacceptable"
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jan 29, 2010

Only partial shipment has come in. Still waiting on the rest. I have emailed as well as called Fommy with no luck.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jan 29, 2010

Only got 1 item ordered 2 items first item wrong have not seen second item yet.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jan 28, 2010

I can't fault Fommy for the inability of the manufacturer to provide the product on time. But the communication could have been much much better.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 25, 2010

Easy to purchase. Quality product and no hassels! On time delivery. I will definately purchase again.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jan 24, 2010

I wikk be back to buy more items.
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