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CCG Armory Report Card & Customer Reviews

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CCG Armory CCG Armory Not Yet Rated. Why?
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Jun 24, 2009

Sometimes, e-mails don´t get responded or take too long.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jun 23, 2009

make sure that you keep better track of international shippings. mine was 2weeks late & it took me several calls to retrace it.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 18, 2009

Certain items were not present. I have never received them. I was never formally notified of any change to my order.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 18, 2009

cool and cheap
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 18, 2009

I ordered the Star Trek 1701-D which I absolutly love. The phaser and Communicater on the other hand, are poorly made. Not like the old ones I used to have. I know you guys don't make the product, I just thought you should know how bad it is.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jun 08, 2009

Good prices but items I placed in my shopping cart turned out to be not in stock. I was notified via email by cus service in a timely manner but it happened again even after the rep had told me the remaining items were available. Also no order history.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jun 08, 2009

CCG's response to my request for information about where the order would ship from was limited to a one word email response,"Virginia." All of the information was there, but no courtesy. You blew a chance to increase the likelyhood of future orders.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 08, 2009

They were good and friendly, but they need to up date the site more because over half of my order was not in stock, but the site said it was.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jun 07, 2009

The only problem with the order was that it was scheduled to arrive on 6/2, but didn't show up until 6/5 (3 days late). Not really a big deal, but the tracking shouldn't be off by that much in my opinion.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 28, 2009

Am international buyer - great product at a good price: mail took three weeks and cost US$60+ - not sure why it took so long at that price but very satisfied with statue - in perfect form and well packaged.
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