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Austin Kayak Report Card & Customer Reviews

Ratings Report Card*

Austin Kayak Austin Kayak

Rated by
5,000 customers
since 2005
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 96% 96%
Neutral — — 2%
Negative — 4% 2%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

ACK is a great company to do business with. This particular item was not delivered as quick as most orders have been, but all in all everything went pretty well.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2009

you guys are great. thanks for all the help. I've put you on my Christmas list for 2009
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

Great experience. Good pricing. Shipping on time. This is the place to go.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

Kayak came well wrapped. I was a little dissappointed with the quality of the paddle. Otherwise I'm very satisfied.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2009

very good
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 29, 2009

great product and service
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 29, 2009

Im am highly pleased with all aspects of my purchase. looking forward to my next purchase thanx
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 27, 2009

Austin Kayak rocks!!! I have used my kayak several times already and love it!! Thank you for getting it to me sooo fast. - N
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 27, 2009

Thanks! Everything arrived in great shape, and I'm very anxious to use the boat! Since my storage space is limited, if you have any suggestions or products for hanging the kayak on the side of my house, I could use the information! Thanks again.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 26, 2009

The item that I ordered was out of stock but due to my time constraints of an upcoming trip the customer service rep had it shipped form the manufacturer. It arrived in plenty of time for my trip.
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