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TheShoeMart Report Card & Customer Reviews

Ratings Report Card*

TheShoeMart TheShoeMart

Rated by
5,000 customers
since 2005
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 86% 90% 92%
Neutral 7% 3% 2%
Negative 7% 7% 6%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 02, 2009

The shoes did not come as soon as I thought they would.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 01, 2009

Great experience!
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 29, 2009

Excellent purchasing experience; quality product at a good price. The delivery was excellent.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jun 29, 2009

I HAVE BOUGHT ALOT ONLINE. THIS ORDER HAS TAKEN THE LONGEST TO RECEIVE. I THINK 2 WKS. IS ALITTLE LONG.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 28, 2009

Wish full service shoe stores would return. I find myself hunting for the shoes in any color....in my size....trying them on and then ordering them online from someone else.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 28, 2009

Overall, a very good experience.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 27, 2009

Thought delivery would be faster, but the weekend got in the way. Otherwise, I was completely satisfied.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 25, 2009

I am very satisfied with the shoes I purchased. They fit great! I have another pair of Dankso shoes that are the same size. I liked the free shipping offered. Helped make me decide to purchase these shoes from The Shoe Mart.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 24, 2009

IT took too long to get these...two weeks almost. The shoes are great. Sandles, actually.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 24, 2009

Had the exact shoe I wanted at a very reasonable price. Size selection somewhat limited for this shoe (Cole Hahn Pinch Tassle) but overall experience very good.
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