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PetSolutions Report Card & Customer Reviews

Ratings Report Card*

PetSolutions PetSolutions

Rated by
10,000 customers
since 2005
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 9.0Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 96% 93%
Neutral 3% 2% 3%
Negative 3% 2% 4%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 06, 2008

I have emailed pet soulutions 4 times and I have done the survey once and now twice.I would like to know about the fish that had died Coral Beauty anges ,Green Chromis,Spotted Sweetlips,Cleaner Wrasse,Six line wrasse.when my fish arrived we had one box that leaked and put a bag around it to keep it from making a mess.I asked if I as going to get a new... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 06, 2008

I love to order from PetSolutions, I have never had orders shipped so fast before. This saves me time and money not having to drive to a pet store, I love all the items that are available that pet stores do not have. I am so glad I found this site!
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 06, 2008

I ordered 5 glass canopies for 5 aquariums. Its written "black" in color in the description. However I received them in "oak" in color. The response from the representative was that All Glass does not make them in black anymore. However it is not reflected on the item description. At least I shoul be advised about that. I would probablt... More
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 05, 2008

Thank you, the ease of your website to order and locate desired product was very user friendly.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 05, 2008

Excellent service
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 05, 2008

All animals are healthyand happy after four days.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 04, 2008

arrived alive, the anemone acted good but now has receded going to watch for a couple days the other fish are doing great thou
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 04, 2008

I have not had time to install the pump in my pond yet. I still have some work to do on pond.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 02, 2008

very satisfied with my purchases and will be ordering again very soon
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 02, 2008

I thought that shipping that shipping was kinda high because it cost more that total of items purchased.
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Top Selling Products from PetSolutions

K9 Kennel - K9 KENNEL 10’ x 6’ SCREEN COVER

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Soft Claws for Cats - KITTEN NATURAL

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10 Gallon All-Glass Versa-Top - GLASS CANOPY 20" (10) BLACK

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IGUANA KINGDOM

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