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RP Store Report Card & Customer Reviews

Ratings Report Card*

RP Store RP Store

Rated by
1,000 customers
since 2005
  • Overall Rating: 8.0Overall Rating
  • Would Shop Here Again: 8.1Would Shop Here Again
  • On Time Delivery: 7.9On Time Delivery
  • Customer Support: 6.6Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 50% 68% 76%
Neutral 33% 16% 11%
Negative 17% 16% 13%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Nov 02, 2009

I couldn't track my package.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 02, 2009

For what I paid for the shipping, you would think it would be here faster, it took about two weeks to get here.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 30, 2009

I can't give an acurate response. I have not received my cell case as of yet. I haven't contacted RP Store yet because I thought it would still come. Just checked tracking, tracking says it came to my house. We haven't seen it.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Oct 16, 2009

Its ok
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 12, 2009

items I purchased showed in stock but I did not get what I ordered because supposidly some items were discontinued....why were they offered on the site if they were discontinued and out of stock???
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 11, 2009

Very delighted!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 09, 2009

was thrilled with this store and will continue to shop here. It surprised me that Motorola and Sprint could not assist me
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 02, 2009

GOOD SERVICE, FAST SHIPPING, PRODUCT AS ADVERTISED. THANK YOU.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 01, 2009

I received 1 wrong item. I tried 3 times to contact them each time just getting voice mail after about 3 min on hold. I finally left a message the last time - that was 2 days ago and I still have not heard back from them.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Sep 23, 2009

I did not look at the receipt when I printed it because if I had, I would have noticed that somehow I ordered a holster for an i365 instead of what I thought I ordered, an I570 holster. Someone please call me at 210-535-1250.
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