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Zazzle.com Report Card & Customer Reviews

Ratings Report Card*

Zazzle.com Zazzle.com

Rated by
2,500 customers
since 2005
  • Overall Rating: 7.2Overall Rating
  • Would Shop Here Again: 7.4Would Shop Here Again
  • On Time Delivery: 7.6On Time Delivery
  • Customer Support: 7.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 67% 68% 65%
Neutral 33% 14% 9%
Negative — 18% 26%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 07, 2009

Prices high.. Took a while for delivery
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 03, 2009

The address was not included on the shipping label and the was no notification it was returned. I had wanted the item for a reunion and it was not there on time.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 01, 2009

excellent, timely service
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 23, 2009

Easy to use, I was able to make just what I wanted. Love the site! I will use it again. I have recommended it highly to friends and all my online friends. I made a custom hoodie sweat shirt, quality of shirt is great!
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1 out of 1 people found this review helpful.

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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Oct 13, 2009

I still do not know why you canceled my order.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 09, 2009

I am highly impressed with the quality of the products I ordered, the courtesy of staff (both by phone and by email), timeliness of resolution. I only wish you were able to offer a slightly lower price. Thanks! Keep up the great work!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 08, 2009

As a creator on Zazzle, my request would be that I could submit artworks which are not necessary in the 5x7 inch format for cards.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 06, 2009

The business cards I received were dull looking nad the finish was such that rubbing one card against another caused blemishes.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 02, 2009

its the second time i have had stuff and i will be back for more great stuff great price and was here within the week what more could you want
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1 out of 1 people found this review helpful.

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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 02, 2009

I ordered a T-shirt and 100 business cards on the 2nd Sept. It took 12 days for the T-shirt to reach me, and the business cards only arrived on the 28th. I was told that Zazzle prides itself on fast delivery, well, not in this case.
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