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AmericanMuscle.com Report Card & Customer Reviews

Ratings Report Card*

AmericanMuscle.com AmericanMuscle.com

Rated by
10,000 customers
since 2005
  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 89% 95% 96%
Neutral 3% 2% 1%
Negative 8% 3% 3%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 07, 2009

The hole of the blackout panels was off, and I had to modify it. I was not overly happy with the quality. After reading reviews, it seems that this is a common problem with this particular panel. I should have bought the honeycomb panel.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

Incredible catalog the girls are a nice touch but the cars win out hands down!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

the mirror covers,for my car, fit perfect and were excellent color match.installation was easy and directions were good.Also,delivery was very quick
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

I had a great experience with American Muscle, They had what i wanted in stock and shipped it out right away. I will definitely show with them again
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

I was surprise and very pleased by the attention customer service paid to my issues and the resolution of my problems was great. Some online car companies would give me a run around before working with me. American Muscle, you guys are OK in my book.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

You guys were great! I had a wonderful experiance, Thank you.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

Prices are very competitive, and along with the free shipping, makes for a good place to purchase. Also like the installation instructions that come online when considering purchase.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

I have a requested a return merchandise auuthorization (RMA) but have not had any response yet.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 01, 2009

The front brake caliper covers don't fit well, and the left one vibrated and moved slightly, so that the wheel ground away part of the cover and scraped the finish off. I am using stock wheels.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 31, 2009

unbeatable prices and free shipping to boot
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