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AmericanMuscle.com Report Card & Customer Reviews

Ratings Report Card*

AmericanMuscle.com AmericanMuscle.com

Rated by
10,000 customers
since 2005
  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 94% 96%
Neutral 5% 2% 1%
Negative — 4% 3%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 02, 2009

I am very satisfied with the Cold Air Intake (CAI) and Bumper Insert Letters that I purchased. The CAI really gave my car the throttle response I was looking for and the bumper letters just look awesome.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 02, 2009

My 99=04 GT cold air kit was missing hardware
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 01, 2009

Not what I expected
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Jul 01, 2009

no on line tracking, customer service seemed like they did want to help when i called to check on when it would be delivered.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 01, 2009

AmericanMuscle has made my experience of owning a Mustang Great!! My Mustang looks great and has a unique look in Tucson AZ. "D"
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 30, 2009

I asked for and received a copy of your catalog in a prompt manner. Just some minor feedback if you actually do read this. The font that the is used in the printing is blurred and difficult to read at times.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 30, 2009

I have been happy up to this point with your services. I had hoped to obtain a mustang key chain, but this item was out of stock currently. I have found a key chain which looks like a seat belt that attaches to your belt.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 30, 2009

I always go to AmericanMuscle.com first for my upgrades.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 29, 2009

nice surprise of next day air for free!!!! You guys know how to keep a customer!
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 29, 2009

I am still waiting for my order
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