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Carrolls Sports Cove Report Card & Customer Reviews

Ratings Report Card*

Carrolls Sports Cove Carrolls Sports Cove

Rated by
1,000 customers
since 2005
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 94% 92%
Neutral — 6% 4%
Negative — — 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 17, 2009

Thank you. It arrived quickly, and was just like the picture on the web page.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 13, 2009

I was initially unhappy with my order but the great customer service
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 31, 2009

Products arrived on time and in good condition.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 07, 2009

My hallway of detroit sports history is complete. I thank you much and will look to go through you again.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Oct 05, 2009

Two of three items haven't yet been delivered in 2+ weeks. The tracking link doesn't mention when they will be sent. I can only assume they are backordered. I will contact the vendor at the end of this week, perhaps for a refund.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 10, 2009

It took to long to get the item. There was no indication this was a special order product. Plus I received two emails regarding a survey of your company way before the product was even shipped. I placed the order on 8/19 and didn't get it till 9/5.
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Carrolls Sports Cove has posted a response to this review. Read full review
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 06, 2009

I have searched high and low for these mugs. If only I had realized long ago that they were only a keyboard away. I am thrilled! Much more than I expected. Great quality!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 20, 2009

I am very pleased with my purchase!
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Aug 10, 2009

I odered two things and the 1st half was ship'd 2nd half I asked about and have heard nothing in return or the product from them about the lack of shipment of the 2nd half of the order.David Roberts
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 02, 2009

I loved the website. It had everything I wanted and things I didn't even know existed. And the prices were good.
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