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Carrolls Sports Cove Report Card & Customer Reviews

Ratings Report Card*

Carrolls Sports Cove Carrolls Sports Cove

Rated by
1,000 customers
since 2005
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 93%
Neutral — — 2%
Negative — — 5%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Feb 02, 2010

I am 100% satisfied with the shower curtain. the quality and price was excellent.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jan 17, 2010

i was more than happy! these rubber mats are a lot more nicer than i thought they were.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 11, 2010

Good product and fast shipping.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Dec 30, 2009

A week after order was placed, when I contacted them was then told it was back ordered, still waiting on one piece of the original order. I ordered from Carrolls as inference was it would arrive on time.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 28, 2009

When ordered the item was not available till 31 Dec. Since no other places had it either, I went ahead and ordered it. It was delivered on Christmas eve and a 8 yr old boy was excited. Thank you
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Dec 23, 2009

Travis very responsive to resolving the issue. He was unable to guarentee delivery of this gift by 12/24 because of supplier production problems. Supplier went ahead & shipped item after order was canceled by him.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Dec 22, 2009

would have like the size chart to compare women's sizes to the sizes listed. for instance a medium would be size 5 -7. just because i don't know. but the product was perfect. thanks.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Dec 20, 2009

I contacted you through the live chat which isn't a live chat. I asked my question and then someone emailed me back. I was told that my item would ship soon but never received any info that it had shipped. Just one day it was delivered.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Dec 17, 2009

very good experience, but there has to be a way to lower shipping cost, my product weighed very little...
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Dec 16, 2009

Let people know ahead of time if their items are going to be shipped seperately, and promptly let them know when the back items are to be shipped. I am however overall happy about my purchase.
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