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SendAFrame.com Report Card & Customer Reviews

Ratings Report Card

SendAFrame.com

Rated by
2,500 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - 100% 91%
Neutral - - 5%
Negative - - 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by goodgranny, May 16, 2012

One frame wasn't available in a timely fashion; customer service via email gave me three options (very fair); i chose to substitute another frame, same size, that cost $3.50 more. Customer service absorbed the extra cost even though i gave...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Ceepee, Apr 26, 2012

Exactly what I wanted!
Overall Rating: 10  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Nickjd, Apr 12, 2012

I'm unsure what-all is available in the way of archival "wedding quality" albums, but the one I got from SendAFrame fills the bill very well. Cover is fairly plain but attractive, clear plastic filler "pages" hold the pix nicely and removably. It...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Tony, Mar 31, 2012

It was good of them to upgrade my shipping to FedEx.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 10  Customer Support
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by Ann, Mar 20, 2012

Excellent customer service via the Live Chat function. I called several times regarding the size of picture frames and received prompt and friendly service. It would have been helpful if the website had included the measurements initially, but I...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Mar 1, 2012

great product and service

 
 
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