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CompUSA.com Report Card & Customer Reviews

Ratings Report Card

CompUSA.com

Rated by
1,000 customers
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 93% 85%
Neutral - - 6%
Negative - 7% 8%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 22, 2012

I haven't used it yet!
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Linda, May 10, 2012

Unfortunately, it doesn't indicate that the camera has limited use without an auxillary memory card. I would have ordered that at the same time had I known that.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by ddbug, Apr 30, 2012

All was well with this transaction. I got a really good deal on a Lenovo laptop. I only wish that shipping had been free, but at 8 bucks, its no biggie. Plus, shipping was fast. Also, I am wondering why I was charged sales tax.... This usually...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by DOUBLE R, Apr 28, 2012

I HAVE BEEN BUYING FROM COMPUSA FOR SOME TIME NOW, AND HAVE ALWAYS BEEN VERY HAPPY WITH THEIR SERVICE, AND QUALITY OF THEIR PRODUCTS. KEEP UP THE GOOD WORK. A VERY HAPPY CUWSTOMER.
Overall Rating: 5  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Apr 28, 2012

The only item I "returned" was the unsolicited "Free Virus Protection Software" which carries with it an AUTOMATIC RENEWAL at some future point, no doubt charged to the credit card I bought my actual purchase with. This type of marketing is pure,...

CompUSA.com has posted a response to this review.  Read full review

Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Big Guy, Apr 20, 2012

Always have had excellent service from CompUSA
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 6  Customer Support
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by loefmb, Apr 20, 2012

Great Place
Overall Rating: 6  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Betty, Apr 19, 2012

We submitted the papers for the $40 rebate, however, the company that was to issue the rebate told us our submission was not adequate. We submitted all the info requested from the shipping box. Yes, we were disappointed in that aspect of the...

CompUSA.com has posted a response to this review.  Read full review

Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by jcs, Apr 18, 2012

IN GENERAL ALL THINGS WERE FINE
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: null  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Apr 9, 2012

i did not receive order i requested. ireceived an entirely different part

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