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Accent Furniture Direct Report Card & Customer Reviews

Ratings Report Card

Accent Furniture Direct

Rated by
1,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 92% 97%
Neutral - - -
Negative - 8% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by kayaker, Nov 21, 2009

I am very pleased with the quality of my sideboard. It fits perfectly in the space I wanted it for. It arrived in a timely fashion and the delivery went very well.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by sarahlee, Nov 19, 2009

The buffet I purchased is beautiful. Your company is trustworthy and reliable. You gave me the best price on the internet with white glove delivery. I would not hesitate to use your company again. Thankyou.
Overall Rating: 2  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 3  Customer Support
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by doc, Nov 18, 2009

It took nearly three months to get my merchandise and I received only one e-mail from them in tht time. I was also told that "white glove" delivery included set-up. It did not. I still have that to do.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 16, 2009

I LOVE THE ITEM I HAVE ORDERD AND RECIEVED FROM ACCENT FURNITURE DIRECT THANK YOU !
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Dee Dee, Nov 10, 2009

This was my first experience with Accent Furniture Direct and I am very, VERY pleased with my purchase. I had shopped around for quite awhile and this was by far my best choice.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Lexy, Nov 10, 2009

Love the room dividers, exactly as pictured and described. Excellent quality. Will difinitely buy again.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by JJ, Nov 9, 2009

Ordering was easy===product looked just like the picture===delivery was as stated.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by the bruiser, Nov 8, 2009

I would deal with this co anytime and I highly recommend their service and products. There are too many cos on the internet that are difficult to deal with and completely dishonest. AFD is a top notch co, I hope to deal with them soon.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Broken, Nov 2, 2009

The furniture was hard to put together and it fell apart upon its first use. It is broken, so I can't return it and customer support can't help me either.
Overall Rating: 2  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by disapointed, Nov 1, 2009

ordered two tables, came in four boxes. Recieved three, two pieces damaged, on ripped open and the other was not recieved. Talked to customer service for reorder. Now we have two more boxes that were damaged and not a complete full table to use.
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