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Proflowers.com Report Card & Customer Reviews

Ratings Report Card

Proflowers.com

Rated by
500,000 customers
  • Overall Rating: 7.9Overall Rating
  • Would Shop Here Again: 7.8Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 76% 77% 78%
Neutral 6% 7% 6%
Negative 17% 16% 16%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Ginger, May 19, 2012

The order I placed for delivery to my mother in Michigan was fine. The order I received from my daughter in Washington Sate was left in the hot sun too long, resulting in some very unusual variations on tulips.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by pinksky, May 19, 2012

It was a really good experience. Deliverly charges are still rather high - but was delivered on time and I was notified right after items were delivered.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by gnastergma, May 19, 2012

sent 2 dzn red roses to my 85 yr old mother.. she was in awe of the beauty and long life of the roses. she has told everyone in the park about them , even my 94 yr old step father has told all of his men friends about them. she coments every day...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by PACO, May 19, 2012

THE ARRIVAL OF THE FLOWERS WERE DROPPED OFF AS SCHEDULED.I WAS IMPRESSED WHEN THE BOX WAS OPENED THEY WERE PACKED VERY CAREFULLY. THANK YOU SO MUCH.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by LW, May 19, 2012

The discount and the free vase decided it forme.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 19, 2012

prompt
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by North Pole, May 19, 2012

Makes gift shopping easy. I wish the prices weren't so high.
Overall Rating: 8  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Glen P, May 19, 2012

I have had several orders from Proflowers, but I am very disappointed in the last order my wife received for Mother's Day. The flowers were in terrible condition and only lasted one day before she threw them away.
Overall Rating: 4  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 3  Customer Support
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by unhappy, May 19, 2012

My first order arrived and was left at the back door for over 3 hours the flowers were dead. Then I had to call and new flowers were sent. Those were also left but found quickly and seemed to be ok. Overall i'm not happy with experience and will...
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Lou, May 19, 2012

The delivery of the flowers went smoothly. The receipient said the flowers were beautiful
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