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Proflowers.com Report Card & Customer Reviews

Ratings Report Card

Proflowers.com

Rated by
500,000 customers
  • Overall Rating: 8.0Overall Rating
  • Would Shop Here Again: 8.0Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 78% 78% 80%
Neutral 6% 6% 6%
Negative 16% 16% 14%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by Rick, May 24, 2012

Delivery charges are very high. Flowers were left at a side door, if I had not contacted the person to whom the flowers were delivered they may not have known they had a delivery. Products were very nice.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by FireRescue18, May 24, 2012

The flowers arrived when promised and were beautiful!
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by karenie, May 24, 2012

I do enjoy the ease with which I can order from pro flowers
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Stony, May 24, 2012

Ease of ordering was helpful. Both recirients from order were pleased and satisfied with gifts...Thank you
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by ClownNAround, May 24, 2012

Sorry. I stated that I never saw the flowers after delivery since I am in Colorado and they were delivered in Iowa. The original survey options might be expanded to include an option like "I heard about them or saw a picture but am not in the...
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by PoeticChef, May 24, 2012

ProFlowers is great! :) The recipients are ALWAYS blown away!!
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by DLM, May 24, 2012

Flowers were delivered on time. The shipping rates were a bit high though.The flowers arrived in full bloom and were beautiful.
Overall Rating: 4  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 23, 2012

I was very disappointed when the flowers arrived. Several of the flowers were droppy and had brown along the edges. It is highly unlikely that I will use your services in the future.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 23, 2012

I will remain a customer as I am very pleased with the service and products.
Overall Rating: 3  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Bob, May 23, 2012

I was disappointed with the size and quality of the roses. I was unaware of the shipping and handling fee. It felt like you advertise a reduced price, but make it up with additional charges. I am sorry the experience was not more positive because I...
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