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Only Natural Pet Store Report Card & Customer Reviews

Ratings Report Card

Only Natural Pet Store

Rated by
10,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.8Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 96% 92%
Neutral 4% 2% 5%
Negative - 3% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by p951, Nov 18, 2009

Customer service is fantastic! They rank, in my opinion, up there with USAA
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Ceil, Nov 17, 2009

I have always been happy with this store and it's products, as advertised.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 5  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 16, 2009

Fedex took a long time to deliver- UPS would have done ground in 5 days; the USPS could have beat the time it took FedEx to deliver this product. It is my ONLY Complaint- otherwise a great experience from ONPS.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Bill, Nov 16, 2009

Thanks, gang!
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by keltycida, Nov 16, 2009

Shipping is way to expensive. I emailed customer service when I ordered in January because turkey patties I ordered arrived all broken, but I never received a response back.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by mommyfix, Nov 16, 2009

Best place to purchase natural items for your pet. Absolutely the best quality around.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Cathy2, Nov 15, 2009

I am very happy with my purchase
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by husky girl, Nov 13, 2009

Great product and great service. Thank you!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 11, 2009

wonderful products and service
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Max, Nov 9, 2009

product was what I expected and arrived when expected.
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