Electric Supplies Online Report Card & Customer Reviews

Ratings Report Card

Electric Supplies Online

Rated by
1,000 customers

  • Overall Rating: 7.7Overall Rating
  • Would Shop Here Again: 7.7Would Shop Here Again
  • On Time Delivery: 7.5On Time Delivery
  • Customer Support: 7.4Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 100% 50% 78%
Neutral - 13% 5%
Negative - 38% 16%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 7  Customer Support
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by dmcgolfer, Nov 24, 2009

Never received notice of delayed shipping. Items were not in stock. Shipping delayed 10-12 days after order placed. No one communicated that it was anything other than an in stock item. But items finally arrived.
Overall Rating: 1  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 1  Customer Support
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by Tradewinds, Nov 15, 2009

Some stock jockey pulled the wrong parts (transformers).
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 8  Customer Support
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by customerincolumbus, Nov 14, 2009

I was disappointed that the item I ordered was not available for purchase any longer. I was able to get something I could use, but the search function on your site made it tough to find alternate products. I had to rely on the customer service rep.
Overall Rating: 2  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 2  On time delivery
Customer Support: null  Customer Support
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by Jim, Nov 12, 2009

Product ordered on Oct.16th and recieved Nov.11th. Recieved 1st email on Oct.24th asking me to confirm reciept of item. A 2nd email was recieved on Oct.29th with a repeat request for confirmation of reciept of item. Two weeks later I finally recieve...
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Madhillbill, Nov 9, 2009

Order was supposed to be shipped almost immediately. After several E-Mails, I finally received an answer back. I was told that "I haven't been in the office for several days. We are currently out of that item, but, we should received more on...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Marv, Nov 8, 2009

I was very satisfied with my service.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by bluwho98, Nov 6, 2009

Absolutly terrible all around will never do business again, contact me I'd love to tell you about it.
Overall Rating: 6  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Nov 6, 2009

i needed a smaller bulb it would be helpful to have deminsions of the bulb , the width across
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 1  Customer Support
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by Curt, Nov 6, 2009

Santa Monica in 12 days. No advice of shipment from supplier-BizRate surveys. Only way I knew it was coming was charge on credit card. Only a few bucks but the all-time worst delivery of an internet purchase. Product and price excellent.
Overall Rating: 8  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by sad customer, Oct 30, 2009

i have not received my products.
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