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Oki Data Americas, Inc. Report Card & Customer Reviews

Ratings Report Card

Oki Data Americas, Inc.

Rated by
2,500 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 67% 80% 90%
Neutral 17% 13% 7%
Negative 17% 7% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 3  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Nov 24, 2009

It seemed it took longer than I was promised.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 19, 2009

Now all I need are Snow Leopard drivers for my 6150 and I can even use the printer.
Overall Rating: 6  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Gordo, Nov 19, 2009

Toner ink - Cyan blue for the C3400 seems very expensive and doesn't seem to last very long. Also it seems the shipping costs are high. Would be nice to have free shipping on toner.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Pie-u, Nov 11, 2009

no further comment
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by jim e, Oct 30, 2009

Lost my original login ID and had to set a new one up to complete the purchase. Most web pages have a place where you can say you lost your login or password, but I could not find a place for that on your web page.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Scott from NYC, Oct 7, 2009

I had a great experience buying toner from Oki Data Americas, Inc. Smooth sailing all the way!
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 6  Customer Support
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by Dave, Sep 25, 2009

I ordered and received the product without much problem. However, I could not get any idea of when the product would actually be available. Rep said they had "no idea".
Overall Rating: 7  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 2  On time delivery
Customer Support: null  Customer Support
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by Sam, Sep 7, 2009

The item was on back order for over 2 weeks (each time I order something for my printer it's on backorder). The order shipped 2 days later than when it stated it would ship, keeping my printer (which I use for business) down almost 3 weeks.

 
 
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