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State Line Tack Report Card & Customer Reviews

Ratings Report Card

State Line Tack

Rated by
2,500 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 85% 90% 91%
Neutral 6% 3% 3%
Negative 9% 7% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by parttimebarrelracer, May 24, 2012

VenTech boots are much better then the old SMB's. They are thinner and lighter. The old kind were so heavy and hot on the leg. Be ready, less material more technology, twice the money. Ouch!!! It's becoming harder and harder to own a horse.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by star, May 24, 2012

for 2nd day air it took5 days unbelievable
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 23, 2012

The whole process was good and the product was very good for the price. The size was generous but it would be good to describe the length of the neck cover portion of the blankett in addition to the total length. A good selection of products...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Dunrider, May 23, 2012

I am always happy with Stateline, have shopped with them for years and will continue to do so.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 10  Customer Support
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by Lady Packer, May 22, 2012

I did have a little problem with my last order, but when I called they were all over it. Got it fixed right up and were very nice about it. I have ordered things from them for a lot of years, and no problem.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Ruthie, May 22, 2012

Rarely have I ordered from a company and consistantly received excellent service. The orders are received on time, the customer service reps are knowledgable and extrordinarily polite. Keep up the good work!!!
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 22, 2012

HAVE NOT YET RECIEVED THE MERCHANDISE.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 5  Customer Support
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by Kim Whitaker, May 22, 2012

I called to get a RA# and was told that they would e-mail someone & then call me back with the #. This didn't happen, I still have the product because no one called me back with a RA#.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, May 21, 2012

I have tried unsuccesfully to contact customer service to get an RA number to return an item from my latert order.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 19, 2012

Great service, great price. Was recommended by my daughter's horseback riding instructor.
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