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BestBuyEyeglasses.com Report Card & Customer Reviews

Ratings Report Card

BestBuyEyeglasses.com

Rated by
5,000 customers
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.1On Time Delivery
  • Customer Support: 8.1Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 67% 82% 84%
Neutral - 4% 4%
Negative 33% 14% 12%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Paul, Nov 20, 2009

Initially, I was told the frame color I ordered was no longer available, but a customer service rep took the time to contact me due to the availability of one set. I was very pleased that the rep took the time to contact me.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 8  Customer Support
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by Frankyboyss, Nov 16, 2009

Sunglasses bolle origin 49.99$ + 16.95$ shiping canada et 40.00$ UPS canada. Really too hight and not good glass size.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by CDan, Nov 10, 2009

Great product at a a savings from what I would have paid retail locally.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by POd, Nov 6, 2009

I have no idea how you possibly stay in business be the practices you use with your customers.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Michael, Nov 6, 2009

Excellent service
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Rocco, Nov 5, 2009

This is the second pair of glasses purchased from BestBuyEyeglasses and very happy with the quality of the products and level of service and have already recommended them to others.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by eyescream, Nov 4, 2009

I'm pleased with the convenience, service and overall cost. I really like the frames but my eyes feel strained looking any part of the lenses. I'm hoping a change of the pupilary distance and bifocal line will fix the problem.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 4, 2009

I already orderd a second frame. :)
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Oct 30, 2009

Got what I needed and am very happy.
Overall Rating: 3  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 4  Customer Support
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by UFCBulldog, Oct 22, 2009

You gave me my invoice at one price and billed my credit card at a much higher price. Customer service has been contacted regarding the billing issue. Nothing has been done as of yet.
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