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BackcountryOutlet.com Report Card & Customer Reviews

Ratings Report Card

BackcountryOutlet.com

Rated by
10,000 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 85% 92% 95%
Neutral - 1% 2%
Negative 15% 7% 3%
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by cec, Dec 4, 2009

I'm always amazed at the rapid delivery
Overall Rating: 2  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Charity, Dec 3, 2009

I was very disappointed that the picture did not reflect the actual item at all. This is something that may prevent me from ordering from Backcountry in the future, especially when I have to pay to return an item.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Kyle, Dec 3, 2009

Great service, really great pice on what I purchased, and overall I don't think I could be more satisfied! I even got a coupon for next time!
Overall Rating: 5  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 5  Customer Support
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by late delivery, Dec 2, 2009

Shipping took way to long for the money I payed for this to be shipped.When I contacted cust.serv.they told me I would have to contact the shipping company myself.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by fm, Nov 29, 2009

The semi dry tops I ordered were of good quality and were priced well.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 29, 2009

The only disappointing part of this experience was that I couldn't get everything I liked in my size.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by leslie, Nov 28, 2009

Thanks. My son is very pleased with his purchase.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by GP, Nov 24, 2009

Great experience. Great prices. Lightning fast shipping. Thank you.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Anonymous, Nov 23, 2009

Thank you
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 23, 2009

Backcountry is the greatest.
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