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Baseball Express Report Card & Customer Reviews

Ratings Report Card

Baseball Express

Rated by
75,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 83% 89% 90%
Neutral 4% 2% 3%
Negative 13% 8% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Ken H., May 22, 2012

I have ordered from Baseball Express many times and have always been very happy.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, May 22, 2012

Used 2 day delivery so I could get pants by game day. - Pants did not arrive in 2 days. -
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, May 22, 2012

Overall experience was good. However, when I was notified by email that original amount communicated had to be adjusted due to shipment to Canada, I replied by email saying that was fine. However, it required a follow up phone call with my approval...
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 7  Customer Support
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by Brent, May 21, 2012

I paid for 2-day Express delivery. Someone at B.E. change it to standard delivery though my receipt showed the upgraded shipping charges. The first Customer Rep was no help and acted as though he was doing me a favor. I received a return call from...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 19, 2012

Pleasant and professional. Received exactly what I wanted when I wanted it.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by Stumpie, May 19, 2012

I recieved Baseball Pants on time and am really empress how they fit and feel.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 18, 2012

Very satisfied w/product and pricing.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 18, 2012

Every time I order from this company their professionalism exceeds all standards.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 16, 2012

Your web said 5 day delivery. I phoned after 6days to find out why I haven't received my order and was told by a customer rep. That because I live in Canada it would be 7 to 14 days before I get it. When I purchased the bat, no where did it say it...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by tracybluebird, May 16, 2012

My representative was very helpful, but the computer system caused problems which kept putting the original 2012 bat I ordered on backorder, and then when it came in, it was released to another customer, and then backordered again. It was sort of...
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