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Zales.com Store Details

Ratings Report Card

Zales.com

Rated by
25,000 customers
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.3Customer Support

Customer Certified
Detailed Customer Ratings | Report Card & Customer Reviews | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 83% 86% 88%
Neutral 6% 4% 4%
Negative 11% 10% 8%
*Ratings are for the past 90 days only.


Description


Zales sells jewelry online. The site features diamonds, bridal jewelry (wedding bands, rings, and necklaces), other gemstones, gold & silver jewelry, watches, and gifts. The site includes a section for shopping on special occasions, information about Zales and a store location search.

Certifications & Awards



Contact Information


Physical Address:
901 West Walnut Hill Lane
Irving TX 75038
UNITED STATES
 Customer Service:
Tel: null
Fax:

Features & Services


Ordering Methods
Online
Toll Free: (800) 311-5393
Phone: (800) 311-5393
Fax: null

Special Features
Live Customer Service Rep.
Available 24 Hours a Day
Online Order Tracking System
Online Ordering Shopping Cart
Secure Ordering/Payment
Search on Site
Gift Services

Delivery Methods
Priority
Standard Next Day Air
First Class Air (2-3 days)

Payment Methods
American Express
Discover
MasterCard
Visa
Other: Money order, Zales Diamond card
 
 
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