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Sam Ash Report Card & Customer Reviews

Ratings Report Card

Sam Ash

Rated by
5,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 93% 93%
Neutral 4% 4% 3%
Negative 4% 3% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by mahpiyazi, Nov 24, 2009

I don't know anything about drums, and it was a gift. The only complaint they had was the cymbals sounded like tin cans or something to that. But they were pretty much satisfied.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by NYCGStrummer, Nov 23, 2009

Great job...
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by jefe, Nov 22, 2009

they just canceled my order because my billing address didn't match the delivery address. Just like that.
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Nov 18, 2009

I still have not received the portable keyboard that I have orderedd. There person I spoke to at customer service was nice but vague about when the keyboard would be in and when it would be sent out.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 18, 2009

I'll be shopping with Sam Ash again
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by N3GBZ, Nov 17, 2009

Great products, great price, great service! Very pleased!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Zman, Nov 17, 2009

I've ordered 2 guitars from Sam Ash online and have been completely satisfied with both purchases. I would recommend Sam Ash to anyone looking to purchase any type of musical equipment.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by slider, Nov 16, 2009

good inventory, knowledgeable staff, courtesy appreciated.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by SASSYLADY1, Nov 16, 2009

EVERYTHING WAS JUST FINE. I WOUD BUY FROM SAM ASH AGAIN AS I HAVE IN THE PASS.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by mere4m, Nov 15, 2009

Found item at lower price online but samash would not honor it, was told they are not authorized dealer but I contacted fender customer support and they told the deal was authorized fender dealer!
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