Apple Report Card & Customer Reviews

Ratings Report Card

Apple

Rated by
10,000 customers

  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 8.8Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 94%
Neutral - - 4%
Negative - - 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 2  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 13, 2009

I did not BUY. Just looked at the store, not the Web site...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 12, 2009

The best customer service without a doubt.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 12, 2009

Great!
Overall Rating: 8  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Oct 12, 2009

I haven't had a good experience with Apple so far. A manual with the computer would have been helpful.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Oct 12, 2009

the Apple I tunes website needs to be updated. It is not user friendly for shoppers, especially new shoppers. I frequently go to website and get confused about how to do what I want. Also, the "Help" section is worthless.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 12, 2009

no further comments
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 12, 2009

I love Apple products, but it's often impossible to find products on the site. The organization of the navigation options definitely needs work. I was looking for memory for my iMac one time and finally gave up. I ended up buying it from another...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: null  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 12, 2009

Bought my wife an I-phone, experience was good!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 12, 2009

I have nothing but positive experiences with Apple.

 
 
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