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Apple Store Report Card & Customer Reviews

Ratings Report Card

Apple Store

Rated by
10,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.7Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - 93% 93%
Neutral - 3% 3%
Negative - 4% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by jimi, Apr 24, 2012

I love it, Apple is the place and a trend sitter for quality service and products. You can't beat them.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by corax, Apr 24, 2012

Thank you. you have excellent stuff
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: null  On time delivery
Customer Support: 10  Customer Support
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by Carol5885, Apr 24, 2012

The Apple Store employees are always eager to help in whatever purchase you make ... a computer or iPhone accessories.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 6  Customer Support
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by WaynesWorld, Apr 24, 2012

My computer was getting very hot. I took it to the Genius Bar and they kept it overnight for analysis. When I picked it up the invoice said they had done repairs but THE EMPLOYEE DIDN'T EVEN KNOW IF ANY CHANGES HAD BEEN MADE.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by slverkriss, Apr 24, 2012

I recommend Apple products to everyone. The quality of the products, customer support and ease of use are unparalleled. Thank you, Apple.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Apr 24, 2012

none
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Dew, Apr 24, 2012

Eh
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Mingmii, Apr 24, 2012

Ease of computing is Apple Computers , and all their products. Such a joy to use
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 9  Customer Support
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by SN, Apr 24, 2012

An iPod Shuffle was sent w/o requiring a signature. Box was stolen from my mailbox because carrier left it unattended. Apple refused to reimburse me. Apple should provide safer shipping for ALL items, to ensure electronics are safely delivered.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by AbH Belxjander Draconis Serechai, Apr 24, 2012

I was visiting the Website and was unable to find what I was actually looking for with regards some specific itunes media content.
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