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House of Inkjet Report Card & Customer Reviews

Ratings Report Card

House of Inkjet

Rated by
1,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 98% 94%
Neutral - - 2%
Negative - 2% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by ww1120, Nov 20, 2009

happy and satisfied.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 18, 2009

Order status is shipped, but I have not received this order…
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Nov 14, 2009

All OK for delivery. I'll know more when I start using the cartridges.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by stork, Nov 13, 2009

Great service, quick shipping and a good price
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 10, 2009

Product not packaged in origional box. Not packaged at all. Have not had the oportunity to install the xfer belt yet in machine. Do not know if all is all right. Looks OK at this time.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by The Fauscett Team, Nov 6, 2009

I am so glad to find a place to purchase toner for my printer that isn't the same place we purchased the printer. We were told we could only get the toner through them. I haven't tried it yet so we still will have to see if it works.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by shaynebear, Nov 5, 2009

the only complaint I would have is that the printer didn't want me to use non epson products, but after fiddling with it a bit it quit it's complainging.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by AvoidGiveawayScams, Nov 5, 2009

House of Inkjet was great. It was BizRate that sucked. I will only buy from them directly from now.
Overall Rating: 3  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Nov 3, 2009

Order took almost a week to get here. I ordered on 10/24/2009 and did not receive until 10/30/2009 (seems an excessive amount of time). I was able to track the package.

House of Inkjet has posted a response to this review.  Read full review

Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by sammi, Oct 26, 2009

I inquired about a specific discount after purchasing. Although I went about it the wrong way, the customer service person sent me a really nice hand written note explaining how I can best handle special circumstances when purchasing. Thank you!
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