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RedEnvelope Report Card & Customer Reviews

Ratings Report Card

RedEnvelope

Rated by
200,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.5Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 88% 91%
Neutral - 8% 5%
Negative - 5% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 19, 2009

Three weeks after I placed my order you offered the same product at a lower price
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Cathy/Atlanta, Ga, Nov 12, 2009

Everything from product quality to product packaging to shipping was superb! The product met my expectations.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 12, 2009

Red Envelope is one of the best finds for me! It's a virtual gift-giving center, offering beatiful gift wrap. Sometimes I just go there to browse all the gorgeous items. Makes me wish someone would give ME a gift from Red Envelope. Delicious!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 12, 2009

I love your products, they are ALWAYS as advertised. The quality excellent, the selection of merchandise is wide. Great site.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 10, 2009

easy to follow for ordering, prompt delivery
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: null  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 9, 2009

Great store, easy and fast shipping
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 9, 2009

They are more expensive than other gift shops online, but their gifts are well worth the money and they have great customer service. I know when I give a RedEnvelope gift (to myself or others), it will exceed expectations and be something to treasure
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 7  Customer Support
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by Amichun, Nov 7, 2009

My order was not shipped correctly due to negligence in not including my company name in my business address. It was returned to shipper.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 5, 2009

Nice Products and Will Recommend To Others
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 5, 2009

You need to contact Cathy Gibbs as the gift was mailed directly to her.
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