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SMARTbomb.com Report Card & Customer Reviews

Ratings Report Card

SMARTbomb.com

Rated by
10,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.1On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 86% 90% 88%
Neutral - 5% 2%
Negative 14% 5% 10%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by pampam, Nov 20, 2009

The goods do not match with the pic.
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Top, Nov 13, 2009

I am very satisfied with SMARTbomb, both with products available and mailing.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by balance, Nov 13, 2009

Thank you for your prompt service !!
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by el, Nov 9, 2009

it would be nice if when ordering the product availability information was available at the time of the order
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Andy A, Nov 8, 2009

as good as in the past - keep up the QA (quality assurance) -
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by sonotech, Nov 6, 2009

Love using Smartbomb, and will continue to shop with them.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Rita, Nov 4, 2009

The product was shipped in a box that with plenty of protective packaging material so the product was delivered safely. I was very impressed.
Overall Rating: 6  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 28, 2009

My only complaint was not being notified that my order was apparently back ordered and after many days past when it should have arrived I finally called customer service. I should have me e-mailed with this information early on .
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by florida, Oct 28, 2009

no problems
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by vita, Oct 26, 2009

We have ordered twice from SmartBomb and both times have been very satisfied.
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