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1STOPlighting - Your lighting superstore Report Card & Customer Reviews

Ratings Report Card

1STOPlighting - Your lighting superstore

Rated by
1,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.0Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 91% 92%
Neutral - - -
Negative - 9% 8%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by TimInSeattle, Nov 17, 2009

1STOPlighting has been great EVERY time I have purchased something from them. This purchase, a ceiling fan by Sea Gull Lighting, was MORE than described. It actually had the remote switch for the fan and light controls your choice of plate covers.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Nov 13, 2009

Received my order quite quickly Items were in good condition(well packed) Order easy to keep track of. Quick response from customer service
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 22, 2009

Your on-line tracking needs to be updated more often. Mine said "checking availability" when in fact it had already been delivered.
Overall Rating: 2  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 2  Customer Support
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by Johnny V, Oct 12, 2009

I have writen to them twice in the last 7 days and not got a single response. I finally got my fans 8 days AFTER ordering from this store and the store HAS A 2 DAY GUARANTEE....
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by ele, Oct 4, 2009

Good products and service
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
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by Northwoods, Oct 2, 2009

Initially the store was unwilling to honor the 150% price match because the price was less than cost, but after a few phone conversations they did honor it. I am very pleased.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by richard, Sep 30, 2009

completed online survey. Everything was great. Erin, in particular was most helpful. Doing business with you has been a delight, and I am absolutely sure I will again, as will my family and friends
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Tom, Sep 23, 2009

well done
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Mike B, Sep 21, 2009

The availability to track order status was great but not really needed because my order was delivered so quickly. I could not comment on product quality as I don't plan on installing for a while.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Babs, Sep 11, 2009

everything was great, thanks
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