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Zappos.com Store Details

Ratings Report Card*

Zappos.com Zappos.com

Rated by
175,000 customers
since 2000
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.6On Time Delivery
  • Customer Support: 9.4Customer Support

Customer Certified

Circle of Excellence
Detailed Customer Ratings | Report Card & Customer Reviews | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 96% 96%
Neutral 3% 2% 2%
Negative 4% 2% 2%
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*Ratings are for the past 90 days only.

Description

Zappos.com sells a huge selection of dress, casual and athletic shoes for men and women. Shoe shoppers at the site can choose from a selection of over 100 brands, more than 50,000 SKU's and have access to more than 30 million pairs of shoes!

Certifications & Awards

Customer Certified Circle of Excellence

Contact Information

Physical Address:

2280 Corporate Circle
Suite 100 Henderson NV 89074
UNITED STATES

 Customer Service:

Tel: 1-800-927-7671
Fax: 702-943-7778
Online: cs@zappos.com

Features & Services

Ordering Methods
Online
Phone (800) 927-7671
Toll Free (800) 927-7671

Special Features
Customer Info is Always Confidential
Live Customer Service Rep.
Available 24 Hours a Day
Online Order Tracking System
Online Ordering Shopping Cart
Secure Ordering/Payment
Search on Site
You Must Register
Gift Services
Guaranteed Security

Delivery Methods
Priority Next Day Air
Standard Next Day Air
First Class Air (2-3 days)
Standard Ground

Payment Methods
American Express
Discover
MasterCard
Visa
Other: Bill Me Later
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