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Orvis Store Details

Ratings Report Card*

Orvis Orvis

Rated by
125,000 customers
since 2000
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 9.0Customer Support

Customer Certified
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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 88% 92% 93%
Neutral 12% 3% 3%
Negative — 5% 4%
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*Ratings are for the past 90 days only.

Description

Founded in 1856, Orvis is the nation's oldest mail order company, specializing in the sale of premium fly-fishing tackle, men's and women's traditional New England apparel, luggage, and gifts for the country home. The site also features a travel shop where shoppers can purchase their favorite travel apparel, bags and other accessories. Visitors can enter to win prizes in a sweepstake, register to receive monthly newsletters, and use the "quick buy" function to order products directly from any Orvis catalog.

Certifications & Awards

Customer Certified

Contact Information

Physical Address:

178 Conservation Way
Sunderland VT 05250-4465
UNITED STATES

 Customer Service:

Tel: (800) 635-7635
Fax:
Online: customer_service@orvis.com

Features & Services

Ordering Methods
Online
Phone (800) 815-5900
Toll Free (800) 815-5900
Fax (540) 343-7053

Special Features
Confidential by Customer Request
Live Customer Service Rep.
Available 24 Hours a Day
Online Order Tracking System
Online Ordering Shopping Cart
Secure Ordering/Payment
Search on Site
Gift Services
One-Click Ordering
Guaranteed Security

Delivery Methods
Standard Next Day Air
First Class Air (2-3 days)
Standard Ground
International Regular Air

Payment Methods
American Express
Discover
MasterCard
Visa
Personal Check
Other: Money order
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