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Full Review for eLightBulbs

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 6.0 Would shop here again
Overall rating: 1.0 Overall rating
Ease of finding what you are looking for: 9.0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 0 Prices relative to other online merchants
Overall look and design of site: 9.0 Overall look and design of site
Shipping charges: 6.0 Shipping charges

Variety of shipping options: 9.0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 10.0 Availability of product you wanted
Order tracking: 9.0 Order tracking
On-time delivery: 9.0 On-time delivery
Product met expectations: 1.0 Product met expectations
Customer support: 0 Customer support

by Online Shopper, Feb 23, 2009

Light bulbs were received on-time, but end pins were too damaged to be of any use. Just contacted customer support by e-mail. Waiting to see if problem will be resolved.

Store Response

Unfortunately, light bulbs can be broken in transit from time to time - our policy is to replace defective products 100%. By calling or emailing us, we will get the customer setup with the replacements they need.
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