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Full Review for Zappos.com

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 8.0 Would shop here again
Overall rating: 3.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 8.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 9.0 Shipping charges

Variety of shipping options: 9.0 Variety of shipping options
Charges stated clearly before order submission: 9.0 Charges stated clearly before order submission
Availability of product you wanted: 9.0 Availability of product you wanted
Order tracking: 9.0 Order tracking
On-time delivery: 9.0 On-time delivery
Product met expectations: 3.0 Product met expectations
Customer support: 9.0 Customer support

by Online Shopper, Jul 06, 2009

returning sunglasses because they aren't the size I wanted for my face..looked bigger in picture. I think it is just a hard thing to choose on line.I will order from you again..very satisfied..hopefully return goes well.send return direct.Cara Johnston

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