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Full Review for The WEBstaurant Store

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 7.0 Would shop here again
Overall rating: 5.0 Overall rating
Ease of finding what you are looking for: 10.0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 10.0 Prices relative to other online merchants
Overall look and design of site: 10.0 Overall look and design of site
Shipping charges: 0 Shipping charges

Variety of shipping options: 10.0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 3.0 Availability of product you wanted
Order tracking: 4.0 Order tracking
On-time delivery: 4.0 On-time delivery
Product met expectations: 3.0 Product met expectations
Customer support: 3.0 Customer support

by Online Shopper, Jun 26, 2009

When I ordered, order was confirmed, then for days said processing.Response to why did not come until it was going to be late. The menu tents were filthy and it took some time to clean them. I tried everything to get the label off them without success.

Store Response

Sorry that you had issues with your order! We do send emails if there are any delays with shipping out orders. If you do need your order in a rush, just let us know and we'll do our best to get it to you as quickly as possible! If you had problems with the product once you received it, just email us at help@webstaurantstore.com and we would be glad to fix it for you!
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