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Full Review for The Lighting Center Ltd

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 1.0 Would shop here again
Overall rating: 2.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 8.0 Selection of products
Clarity of product information: 8.0 Clarity of product information
Prices relative to other online merchants: 9.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 0 Shipping charges

Variety of shipping options: 8.0 Variety of shipping options
Charges stated clearly before order submission: 7.0 Charges stated clearly before order submission
Availability of product you wanted: 6.0 Availability of product you wanted
Order tracking: 6.0 Order tracking
On-time delivery: 6.0 On-time delivery
Product met expectations: 1.0 Product met expectations
Customer support: 0 Customer support

by Online Shopper, Dec 26, 2008

The product came in a box that was used. It appeared not as "NEW" as advertised. It was a present and thus I cannot return it: the person I gave it to was about to leave to another city. I hope the product is new and is not scratched or anything.

Store Response

All the products sold on our website are new and never used. We apologize for the condition in which the outer carton was received. If there is any damage to lamp we will gladly exchange it for a new lamp. Your satifaction is very important to us.
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