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Full Review for TeamFanatics.com

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 3.0 Would shop here again
Overall rating: 2.0 Overall rating
Ease of finding what you are looking for: 7.0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 9.0 Prices relative to other online merchants
Overall look and design of site: 7.0 Overall look and design of site
Shipping charges: 0 Shipping charges

Variety of shipping options: 7.0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 3.0 Availability of product you wanted
Order tracking: 3.0 Order tracking
On-time delivery: 2.0 On-time delivery
Product met expectations: 3.0 Product met expectations
Customer support: 5.0 Customer support

by Online Shopper, Feb 20, 2009

I received one of two items ordered. I emailed Team fanatics the day after receipt to inform them of the shipping error and received no email acknowledgement or follow up. I notified Team Fanatics by phone two days after receipt.

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