Full Review for South Cypress Floors

Order was recieved with considerable damage to tile.

Dear Customer, Thank you for your review. We first want to apologize for not providing a level of customer service that exceeded your expectations. We hate to hear your shipment had damaged material but want to thank you for your level of cooperation through the claims process. We're doing everything in our power to get replacement material to you as quickly as possible and appreciate your patience. As for delivery delays, rare circumstances do occur that are out of our control when it comes to backorders and material delays. We always try to provide this information in a timely manner as to not prolong project time frames. We hope to continue to improve in this area and will work hard to always keep you, the customer, informed. We want to thank you for your business and would love the chance to work with you in the future. Regards, Support Team