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Full Review for Smooth Fitness
Ratings Key:
= Outstanding
= Good
= Satisfactory
= Poor
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by Online Shopper, May 13, 2008
During shipping the larger box was penetrated by what appears to a fork from a forklift. The two halves of the plastic covers around the flywheel were seperated at the back end and one of the clips for the plastic retainers was broken. I aligned and pushed the two halves of the cover back together. The turnkey assembly service was not satisfactory. They would not schedule an appointment to assemble the product until nearly a week after delivery. I assembled it myself. I would like to be reimbursed for this service which was supposed to be part of the purchase price. The plastic covers appear cheaply made and detract from the appearance of the product. The performance so far seems to be very good and smooth.
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